We’ve completed message data restoration across affected teams and channels, and are now focused on restoring file shares which should be the last step towards resolution. We'll provide another update as soon as new information becomes available.
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Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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